1- How do I get a horse consigned to your sale?
Call or email us with the details on your potential consignment. Once approved- you will either be added to the prospect list for the upcoming sale or sent a consignment email with the link for the form and details regarding the upcoming sale.
2- What photos are needed for the sale?
One side profile is the minimum requirement for the sale. However, this is an online sale so it does help to have both side profiles on your horse to give the buyers the opportunity to view your horse as they would if they went and looked at it. Leg photos are also required. These are front and back leg photos. Make sure to take them on a hard surface, stand the horse up square, and tie the horse tail out of the way so the buyers have a good view of your horse's legs. It is important to get a photo that has the full view of the legs.
Helpful Tip: keep in mind that if your horse has a brand it is also good to have the side that has the brand in the photo, or make note of it on your consignment form so that it can be noted in the sale notes.
Helpful Tip: Professional photos make a difference. The first impression a buyer gets online is with the photos.
3- Is a video required for the sale?
It is always a good idea to have a video of your horse especially for yearlings and older horses.
If you submit a video please submit it to us as a youtube link. In addition, We would love to have any unedited/raw video that is in reel/vertical format to use for social media posts. Sending unedited video allows our marketing team to get the length, format, and style of reels to keep continuity on all the social media platforms.
Helpful Tip: The more content that we have in an earlier time frame the more options we have to market your horse.
4- What are the requirements for x-rays?
The sale has a minimum requirement of 18 views for 2 yr old and older horses, and 20 views for yearlings(July of yearling year) and older. Weanlings are not required to have x-rays. This is the sales minimum requirements and you will see some horses with more x-rays that the seller has chosen to provide in addition to these requirements.
Helpful Tip: The full list of x-rays is located on the consignor page of the website and on the checklist that you receive in your consignment email.
NOTE: starting in 2026 x rays can be dated within 60 days of the sale. Make sure that whoever takes the horse to the vet or is at the barn has the horse's registered name and spelling as this needs to be on the x-rays NOT the barn name.
5- What health requirements are required in addition to x-rays?
A current coggins that is within 6 months of the sale date is required, and a general vet statement within 45 days of the sale. The vet statement is also attached to the consignment email that you will receive as well as linked on the consignor page of the website for your convenience.
Helpful Tip: Make sure and double check that the vet has marked everything correctly on the vet statement.
6- How do I sign up for a sale prior to it being active?
You can sign up 2 ways. Download the app from your app store, or through the website at 817horsesales.com.
The app is the most convenient as everyone has their phones with them.
If you have never registered for a sale previously:
1- you will click on the upper right hand corner of the app's sale page/website sale page where you see 3 bars.
2- Click Sign in
3- Under the black sign in bar click no account?Sign up Here
4- Enter your name and email address and pick a password to use for your account. This will be your log in to sign in and register for each sale going forward.
5- You will then walk through all your other information (address, phone number, etc)
6- You will then be asked to submit a credit card. This is to verify that you are a real person and not a robot.
NOTE:This credit card will NOT be fully charged for the amount, it CANNOT be used for payment of sale fees, and CANNOT be used for the purchase of a horse.
Once a sale is active:
1- You will see a black bar next to each item's photo that says Register To Bid.
2- Click that bar and proceed through the steps listed above.
3- When you return to the sale page the previous Register to Bid bar should now say BID
7- What happens on sale day as a buyer?
1- A typical sale will open at 8AM Central Time to allow bidding.
2- Each sale item will have a clock under their photo to show their sale time the day of the sale.
3- The sale starts closing at 4PM Central Time. The closing is not a hard close but rather starts closing in LOT ORDER.
NOTE: It is important to watch the clock on your items so you know the bid time remaining.
4- Once you Click bid on an item and are the high bidder the bar will change color to let you know that you are currently the high bidder. NOTE: You will also receive emails that update you on your bid status throughout the sale. These can get junked so it is a good idea to check SPAM and mark them NOT JUNK so that you can receive all the updates and information from the sale platform.
5- If you allow push notifications from the app it will alert you when you have been outbid and the bar will go back to black/Bid.
6- The system allows for an extension of time if someone outbids you within the last few minutes of the horse's time clock. This gives the other bidders the opportunity to bid again should they wish to.
7- What happens if I am the High bidder on a horse?
1- You will receive an email letting you know you are the winner of the horse.
2- After the entire sale is complete the sale monitors have made sure everything is closing out correctly you will receive a congratulations email.
This email will have all the steps and information in it for, along with an attached invoice with the information needed to send the funds for your purchase.
3- Once the sale funds are received you will receive a call confirming that we have received the payment and the seller/agent will receive the same notification.
4- You can then call the seller/agent to start arranging pickup up the horse.
Helpful Tip: If you did not keep the contact information for the horse the sale(once complete) moves to the RESULTS page where it will remain up for a week.
5- You will receive a copy of the horse's Coggins via email after payment is made.
6- Because we do not know who or where the horse will end up going to a HEALTH CERTIFICATE is the responsibility of the buyer. The seller/agent can assist with getting this done for the buyer however, the cost is on the buyer. The seller/agent will need all the information and ample time to get a health certificate prior to pickup.
Helpful Tip: A cash app is the easiest way to get the cost to the seller/agent for the health certificate.
7- The horse must be picked up within 10 DAYS. Anything past 10 days is up to the seller/agent and buyer to arrange and agree on boarding cost.
8- You will need to get the name and AQHA ID that you wish the horse to be transferred into to the sale office as efficiently as possible.
NOTE: The longer it takes the office to get the information the longer it takes to get the packet to AQHA for them complete the transfer.
8- How do I navigate the horse's sale page?
1- Once you click on a horse's sale page (on the app) you will see the horse's main photo at the top.
2- Underneath you will see the other photos, sale catalog page, and video
- If you swipe right it moves through the photos, catalog page, and video
3- Next you will see the lot # of the horse and the registered name or title of the lot
4- Underneath that you will see the CITY and STATE that the horse is located in.
NOTE: This is where the horse will need to be PICKED UP should you purchase it.
Helpful Tip: If you hover over the town/state or click it- It will then show the full address and map of the horse's location.
5- Next you will see the words DETAILS, CONTACT, and TERMS listed.
- DETAILS TAB- is the foaling date, sex, color, height, description, LINKS for x-rays, vet form, and an additional link for the video directly to YouTube.
- The CLICK HERE FOR x-rays, vet statement and video links will take you to the files to review the information for each horse.
NOTE: x-rays are JPG files so that you and your vet can conveniently review them at any time.
- CONTACT TAB- will give you the name, email, and phone number for the contact person for that horse. This is the person to call regarding questions, additional information, setting up an appointment to view the horse and pick it up.
- TERMS TAB- lists the sales terms again for you to review
9- How do I receive my sale proceeds?
- Once the sale is complete you will receive a settlement sheet via email. This is typically sent out within a day or two of the sale.
- Once your horse is paid for, we will reach out to you to confirm if you would like to receive your funds via an ACH transfer or a check.
- The typical timeline for the payment process would be:
- Getting payment preference, the Thursday after the sale. ACH's are set up Friday after the sale (to fund the following Monday), and checks are mailed priority with tracking to your address.
